Privacy Policy

EVIZ ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

EVIZ provides a service for accessing EV charging equipment based on time and access, not the resale of electricity. Our platform is structured to comply with Canadian federal and provincial regulations by billing for time and access to charging equipment, ensuring a fair and transparent system for all community members.

Personal Information

• Name, email address, phone number
• Profile photo and bio (optional)
• Payment information (processed securely through Stripe)
• Verification documents (if required)

Charging Station Information

• Station location, address, and coordinates
• Equipment type, connector types, power output
• Photos and descriptions
• Availability schedule and pricing

Vehicle Information

• Vehicle make, model, year
• Connector compatibility
• License plate (optional)

Usage Data

• Booking history and transaction records
• Search queries and browsing activity
• Device information and IP address
• Cookies and analytics data

We use your information to:

• Facilitate bookings between Hosts and Renters
• Process payments and issue payouts
• Verify user identity and prevent fraud
• Communicate about bookings, account updates, and platform changes
• Provide customer support
• Improve and optimize the Platform
• Comply with legal obligations (tax reporting, law enforcement requests)
• Send marketing communications (with your consent)

With Other Users

When you book a charging station, your name and profile information are shared with the Host. When you list a station, your name and station details are visible to Renters.

With Service Providers

We share information with third-party service providers:

• Stripe: Payment processing (subject to Stripe's privacy policy)

Legal Requirements

We may disclose information when required by law, to respond to legal requests, protect our rights, or ensure user safety.

We implement reasonable security measures to protect your information, including encryption, secure servers, and access controls.

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update inaccurate information in your account settings
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing emails
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at support@eviz.ai

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookies through your browser settings.

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

EVIZ is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.

For questions about this Privacy Policy or our data practices, contact us at:

Email: support@eviz.ai